Talent Operations Specialist

About the Role

This role is critical to ensuring every recruiter is ramped quickly, operates consistently, and delivers an exceptional candidate and hiring manager experience.

Key Responsibilities

• Drive strategic initiatives that increase recruiter effectiveness, optimize workflows, and scale best practices across the recruiting organization.
• Develop and maintain recruiting knowledge hubs (e.g. Talenttools/, Hiring Manager recruiting guides, best practices, SOPs, compliance).
• Refine onboarding/training programs for recruiters, including first 30/60/90-day frameworks and shadowing experiences.
• Partner with Recruiting leaders to identify gaps in recruiter performance or process understanding.
• Shadow recruiters and deliver feedback loops to improve performance and consistency.
• Create frameworks to assess recruiter skill gaps and develop targeted improvement plans.
• Partner with recruiting leaders to define new recruiter ramp expectations and onboarding KPIs.
• Shadow/observe high-performing recruiters and recruiting leaders to document effective sourcing strategies, candidate engagement techniques, and pipeline management habits. Use these observations to:
• Build real-life case studies and success frameworks.
• Identify repeatable tactics that can be scaled across the team.
• Integrate insights into onboarding and continuous learning content.
• Facilitate live and async training sessions on tools, systems, and recruiting fundamentals.
• Support change management for new tools or processes (Gem, Greenhouse updates, new scheduling systems).
• Improve new hiring manager onboarding knowledge of recruiting processes.
• Deliver internal comms around recruiting policies, process updates, or best practices.

Requirements & Tech Stack

• Bachelor’s degree and 6 months of recruiting experience; or 3+ years of recruiting experience in lieu of degree.
• Strong familiarity with Greenhouse, LinkedIn Recruiter, and recruiting analytics.
• This role requires 20% travel.
• Willing to work extended hours and weekends as needed.

ITAR Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.