Associate Solution Designer

Saralux

New York, United States0–2 yrs2h agovia LinkedIn

This job at a glance

Who can apply
New grads and up to 2 years
Nice to have
Business analysisHelp desk
Work
On-site in New York
Pay
$50K–$55K a year
Skill demand
Business analysis20%Help desk5%of 98 similar entry-level jobs posted in the US this week
Listed
Nov 10, 2026 · still open

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About the Role

This role is designed for new graduates and individuals early in their careers, offering real ownership from the first month. You will be part of a three-person team building software with AI.

Why This Role

  • Learn modern software development practices using AI software factory tools.
  • Gain ownership by leading QA and client support.
  • Work directly with senior personnel, including a Solution Designer and Senior Developer.
  • Develop skills in NetSuite, QA, client-facing work, and AI-directed development.
  • A clear growth path towards the Solution Designer role.

About Saralux

Saralux develops the M360 Suite, a unified platform built on Oracle NetSuite. The company has rebuilt its product development and support processes around AI.

How We Build

  • Development begins with a written specification, clarified by the team.
  • An AI software factory handles most of the building and testing.
  • Human direction and review are integral to all stages.
  • Product teams consist of a Solution Designer, a Senior Developer, and you, with shared involvement from discovery through support.

Key Responsibilities

  • Lead QA, utilizing AI-assisted tools to ensure client requirements are met.
  • Manage client support post-go-live, including issue triage, answering questions, and overseeing fixes.
  • Collaborate with the Solution Designer and Senior Developer throughout the product lifecycle.
  • Learn NetSuite, M360 Suite, and the company's development methodologies on the job.

Who This Role Is For

This role is ideal for recent graduates, career starters, and individuals with one to two years of work experience. The focus is on potential and thinking ability, not solely on formal education.

Requirements & Tech Stack

  • Some hands-on exposure to software development (coursework, internship, personal project, or job).
  • A tester's instinct for identifying gaps and proactively seeking to break systems.
  • Clear, precise writing skills for documentation and communication.
  • Patience and warmth when interacting with users.
  • Ability to learn complex products quickly.
  • Curiosity about AI tools and a desire to direct them for practical tasks.

Bonus Qualifications

  • Up to two years of experience in software QA, application support, implementation, or business analysis.
  • NetSuite experience (user, administrator, or support analyst).
  • Exposure to test planning, test automation, or user acceptance testing.
  • Help desk or client support experience.
  • Hands-on use of Claude or similar AI tools.

Pay and Growth

  • Starting pay: $50,000–$55,000.
  • Offers comprehensive training and mentorship from day one.
  • Provides real responsibility and exposure to cutting-edge software development.
  • Designed for growth into the Solution Designer role.
  • Fosters a collaborative team environment with opportunities to influence product and process.
  • Promotes stable work/life balance.

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