Operations Analyst, RI Operations
Amazon Web Services (AWS)
Seattle, WA3h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed · Bachelor's degree
- Must know
- AuditingExcelAccountingBusiness analysisData analysisTroubleshooting
- Work
- On-site in Seattle
- Pay
- Not stated by the employer.
- Skill demand
- Excel51%Business analysis31%Accounting29%Auditing13%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 9, 2026 · still open
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Key Responsibilities
- Process and audit Reservation Product transactions including cancellations, purchases, migrations, and modifications, adhering to Legal, Security, and Compliance requirements.
- Act as an escalation point for Reservation Product requests and issues.
- Investigate data discrepancies, establish root causes, and propose solutions.
- Engage in self-correction of errors.
- Communicate effectively across related channels to ensure process transparency.
- Retrieve and evaluate data using Excel and other data management/BI systems.
Requirements & Tech Stack
- Bachelor's degree or equivalent in Business, Accounting, or a related field.
- Experience in business analysis and functional roles requiring quantitative, analytical, and organizational skills.
- Intermediate Excel skills, including Pivot Tables and VLookups.
- Experience with Microsoft Excel, including the ability to create pivot tables and charts, develop formulas such as SUMIF, and use VLookup formulas.
Qualifications
- Experience working with a queue of requests with Service Level Agreements (SLA) and accuracy targets against Standard Operating Procedures (SOP).
- Experience navigating a knowledge base and following Standard Operating Procedures (SOPs).
- Experience performing data analysis and troubleshooting data integrity issues.
- Experience meeting strict SLAs.
- Comfortable working from a ticket queue.
- Passion for accuracy.
- Motivated self-starter excited to escalate systemic issues and identify opportunities for improvement.