College Intern

About the Role

SRP is seeking a motivated College Intern to support teams while gaining hands-on experience in a collaborative, mission-driven environment. This internship offers students the opportunity to apply classroom knowledge to real-world projects supporting SRP’s commitment to delivering reliable, sustainable water and power services. Interns will work closely with experienced professionals, contribute to meaningful work, and develop technical and professional skills relevant to their field of study. The role is designed to foster learning, teamwork, and innovation while providing exposure to SRP’s operations and culture. This is an excellent opportunity for students eager to learn, grow, and make an impact while exploring a future career with SRP.

The student intern will work daily scheduled hours based on the department’s needs, with a minimum requirement of 15 hours and up to 40 hours per week maximum.

The Microsoft 365 / Copilot AI internship is an exciting opportunity to learn cutting-edge technologies, as well as Information Management and IT best practices. The Microsoft 365 platform involves rapid innovation in personal productivity and collaboration technologies such as Copilot AI, SharePoint Online, Exchange Online, Outlook, OneDrive, Teams, Viva Engage, and Power Platform. Collaboration Services regularly works with internal and external customers to help them accelerate their work and enhance their collaboration.

Key Responsibilities

• Provide client support for current users of SharePoint, Outlook, Teams, Copilot AI, and other Microsoft 365 applications to assist with requests and questions.
• Investigate and resolve customer, system, and technical issues related to Microsoft 365 applications and business systems by determining root cause, communicating to stakeholders, and implementing a timely solution.
• Gather and document client requirements on new requests.
• Work with Microsoft 365 administrators to build and implement solutions using standard features of Microsoft 365, Teams, and SharePoint.
• Provide support for implemented solutions.

Requirements & Tech Stack

• Microsoft 365 Platform technologies:
• Copilot AI
• SharePoint Online
• Exchange Online
• Outlook
• OneDrive
• Teams
• Viva Engage
• Power Platform
• Microsoft Office Suite
• Web browsers

Qualifications

• Preferred Knowledge & Skills:
• Skilled in the use of SharePoint and/or Microsoft 365 features to provide business solutions for collaboration and information sharing.
• Basic understanding of the practice of information management within a corporate setting.
• Excellent communication skills and the ability to interface directly with clients.
• Capable of thinking outside-the-box to develop creative information management solutions.
• Outstanding presentation skills.
• Deals well with ambiguity and is comfortable in a fast-paced and evolving work environment.
• Results oriented.
• High degree of learning agility.
• Team player.
• Capable of taking abstract concepts and making them more concrete.
• Proficient in the use of Microsoft Office Suite and web browsers.
• Highly organized.
• Experience in troubleshooting issues.
• The Successful Candidate Will Possess The Following Strengths:
• Customer Focus: provide excellent customer service.
• Achiever: strives to achieve goals on a daily basis.
• Analytical: digs deep, finds patterns and connections, rigorous and fact-driven.
• Communication: explains and describes in ways that businesspeople can understand.
• Responsibility: commits to tasks and follows through, dependable.
• Education:
• A high school diploma, GED, or equivalent is required.
• Intern Program Specifics:
• Minimum of 15 hours per week and up to a maximum of 40 hours per week.
• Scheduled hours may vary based on departmental needs and hiring manager’s discretion, provided hours worked remain within the 15–40 hour weekly range.
• Work Location:
• Hybrid workplace: Employees whose jobs can be performed remotely and who have sufficient technical capability may telework up to three days per week.
• All employees must live and work in Arizona.