GBS Preferred Cust Associate
UPS
Chennai, Tamil Nadu, India0–2 yrs2h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years · Diploma
- Must know
- Lead generationOperations
- Nice to have
- Customer service
- Work
- On-site in Chennai
- Pay
- Not stated by the employer.
- Skill demand
- Operations47%Customer service37%Lead generation1%of 99 similar fresher jobs posted in India this week
- Listed
- 4 Nov 2026 · still open
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About the Role
This position provides a one-to-one customer service experience for UPS Preferred accounts. It involves analyzing and resolving problems, solving tracing and claim inquiries, and maintaining ownership of customer situations through resolution, which may include follow-ups and making outbound calls.
Key Responsibilities
- Builds and maintains relationships with related internal functions (i.e., Billing, Delivery Information and Operations).
- Analyzes and resolves Preferred account issues.
Qualifications
- High school diploma, GED, or International equivalent
- Strong oral and written communication skills
- Strong problem-solving skills
- Previous customer service experience - Preferred