Business Analyst, Operations & Enablement

About the Role

The Operations & Enablement (OPE) Team at RapidRatings aims to promote operational transparency through data resources that enhance employee and client experience. This Business Analyst role will focus on maintaining and evolving reporting critical to operational structure and culture. The position offers opportunities for growth in technical, strategic management, and communication aspects.

Key Responsibilities

• Maintain and investigate the Public Coverage Universe, working with Refinitiv feeds and other sources to ensure its robustness and currency. This includes reviewing new ratings daily and responding to client inquiries to expand or adjust the ratings universe.
• Company Identification: Review supplier lists from clients and prospects to identify ownership structure and update master portfolios.
• Assist with reporting and analysis requests, such as daily productivity, bespoke client data and reports, biweekly business reviews, and monthly financial allocation reconciliation.
• Efficiency projects and automation: Partner with OPE members to streamline workflows and reduce pain points, contributing solutions often involving writing code.

Requirements & Tech Stack

• Strong communicator (verbal and written) with a collaborative and analytical mindset.
• Knowledge of financial statements and business concepts.
• High comfort with Excel advanced functions (e.g., lookups and fuzzy matching).
• Experience writing SQL queries.
• Exposure to Tableau/QuickSight.
• Exposure to AI technology.

Qualifications

• Prior internship or paid work experience in a professional setting.
• Interest in both technical and operations process improvement.
• Bachelor’s Degree required.
• This position may require 3-5 hours of paid weekly overtime during peak volumes.

Compensation

• Pay Range: 60,000 - 70,000 USD per year (Quincy Office)