Digital & Website Technology Intern

Digital & Website Technology Intern

Company: SharkNinja

About the Role

This is a Digital & Website Technology Internship at SharkNinja, focused on supporting the launch and optimization of a new website. The role involves hands-on experience in digital product development, quality assurance, and user experience, with opportunities to work with AI features.

Key Responsibilities

• Support the launch of SharkNinja’s new website through hands-on testing and QA.
• Explore and test AI features such as chatbots, content recommendation engines, and smart search tools.
• Evaluate customer communication tools (e.g., contact forms, response systems) for user experience.
• Identify bugs, UX inconsistencies, and areas for improvement on the digital platform.
• Collaborate with developers, designers, and marketers to share findings and suggest enhancements.
• Contribute to web-focused projects including analytics tracking, performance monitoring, and competitor UX audits.
• Support basic content updates and publishing on live site experiences.
• Document processes, issues, and resolutions.
• Participate in a fast-moving team environment.
• Own meaningful work from day one.

Requirements & Tech Stack

• Web browsers
• Content management systems (CMS)
• Basic development tools (e.g., dev console, inspect elements)
• Familiarity with website analytics platforms (e.g., Google Analytics, Hotjar) is a plus
• Experience with emerging technologies like AI, personalization, and voice/web automation tools is a plus.

Qualifications

• Must be currently enrolled in an associate’s, bachelor’s, or master’s program.
• Must be able to work a part-time, 16-hour-per-week schedule with a minimum of 2 days per week onsite in Needham, MA.
• Previous coursework or project experience in web development, human-computer interaction (HCI), or digital product testing is preferred.
• Comfortable using web browsers, CMS, and basic development tools.
• Detail-oriented with a strong eye for design consistency, usability, and user experience.
• Strong communication and problem-solving skills.
• Ability to clearly document and present findings.
• Curious, collaborative, and eager to learn.
• Proactive and resourceful.
• Enthusiastic about emerging technologies.

Compensation

• Hourly Pay Range: $26—$33 USD
• Benefits include: medical insurance, health savings account (HSA) with company contribution, sick time, company holidays, employee product discount, product testing opportunities, referral bonuses.