Community Manager (Female Preffered)
Multifit Wellness
Pune Division, Maharashtra, India0–2 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- Customer serviceMarketingSocial mediaStatistics
- Work
- On-site in Pune Division
- Pay
- Not stated by the employer.
- Skill demand
- Marketing56%Social media51%Customer service10%Statistics4%of 99 similar fresher jobs posted in India this week
- Listed
- 2 Nov 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
A Community Manager plays a pivotal role in fostering a positive and engaging environment for gym members. Their responsibilities encompass customer service, marketing, and administrative duties to ensure the gym community thrives.
Key Responsibilities
- Member Engagement and Retention
- Welcome new members and orient them to the gym's facilities and services.
- Address member inquiries, feedback, and complaints promptly and effectively.
- Organize social events, fitness challenges, and workshops to foster a sense of community.
- Develop and implement strategies to retain existing members.
- Marketing and Promotion
- Create and manage content for the gym's social media platforms.
- Plan and execute marketing campaigns to promote gym services, classes, and events.
- Build partnerships with local businesses and influencers.
- Event Coordination
- Organize and manage fitness events, workshops, and special classes.
- Coordinate community outreach programs to promote health and fitness.
- Administrative Duties
- Maintain and update the gym’s member database with accurate information.
- Provide regular reports on membership statistics, feedback, and community engagement.
- Assist in the scheduling of classes and events.
- Collaboration with Staff
- Work closely with personal trainers, instructors, and other staff.
- Assist in the training of staff on customer service and community engagement.
Requirements & Tech Stack
- Excellent Communication Skills
- Ability to effectively communicate with members, staff, and external partners.
- Strong interpersonal skills.
- Customer Service Orientation
- Proactive approach to resolving member issues and enhancing their experience.
- Organizational Skills
- Strong organizational abilities to manage events, schedules, and administrative tasks.
- Marketing and Social Media Savvy
- Knowledge of marketing principles.
- Experience in managing social media accounts.
- Passion for Fitness
- Genuine interest in health and fitness.
- Problem-Solving Skills
- Ability to address and resolve issues within the gym community.
Qualifications
- Experience: 0 to 2 years (Preferred)