B2C Inside Sales and relationship manager

About the Role

This is a full-time, on-site B2C Inside Sales role based in the Greater Bengaluru Area. You will handle incoming and outbound calls to prospective customers, explain NoBroker’s services, and guide individuals through property search, rental, and related offerings.

Key Responsibilities

• Handle incoming and outbound calls to prospective customers.
• Explain NoBroker’s services and offerings.
• Guide customers through property search and rental processes.
• Understand customer requirements and recommend suitable solutions.
• Address customer queries and concerns.
• Follow up with customers to close sales.
• Maintain high service standards.
• Work with internal systems to update lead details and track progress.
• Meet defined sales and conversion targets.
• Collaborate with cross-functional teams to improve customer experience.
• Share feedback on market trends.

Requirements & Tech Stack

• Strong communication and interpersonal skills.
• Ability to engage confidently with customers over phone and digital channels.
• Customer service and relationship-building abilities.
• Active listening, empathy, and a solutions-oriented mindset.
• Sales aptitude with basic knowledge of B2C sales processes, persuasion, negotiation, and lead conversion.
• Basic computer literacy.
• Comfort working with CRM tools, spreadsheets, and online platforms.
• Ability to work in a fast-paced, target-driven environment.
• High degree of ownership and resilience.
• Willingness to work on-site in the Greater Bengaluru Area.
• Willingness to follow rotational or extended shifts as per business needs.

Qualifications

• Graduate level education (any discipline).
• Freshers and early-career professionals are encouraged to apply.
• Fluency in English and at least one regional language commonly used in the Greater Bengaluru Area is an advantage.