Medical Assistant (MA), Primary Care Clinic

About the Role

Medical Assistant (MA) - Primary Care Clinic at Denver Health

Essential Functions

• Accurately and efficiently take vital signs and basic historical patient data.
• Identify abnormal patient findings and communicate patient concerns or significant changes in patient’s health status to provider or RN.
• Assist provider in setting up for procedures using aseptic and sterile techniques.
• Provide safe administration of medications and immunizations (oral, IM, subcutaneous, and/or intradermal).
• Obtain EKGs and order appropriate tests as directed by provider.
• Schedule specialty and follow-up appointments as directed by provider.
• Prepare patients for examinations, assist with examinations, cast or splint applications, minor procedures, and other medically related tasks within scope of knowledge.
• Assist in the coordination of clerical information necessary to provide patient care, including referrals, assisting patients with appointments, and faxing medical information.
• Maintain patient medical records and other information, ensuring patient confidentiality.
• Assist patients with the arrangement of tests and treatments prescribed by physician.
• Assist the provider or registered nurse in providing routine treatment instructions.
• Manage test results and patient follow-up.
• Check in patients by escorting them from the reception area to the exam room and communicate information regarding extended wait times.
• Document accurately and appropriately in patient medical records.
• Report changes in patient condition to the appropriate healthcare provider in a timely manner.
• Prepare exam and treatment rooms with necessary instruments/supplies.
• Prepare and maintain clinical and office supplies and equipment for treatments, including sterilization and restocking of exam and treatment rooms.
• Maintain a safe environment by practicing sound safety and infection control practices according to agency policies and procedures.
• Help identify safety and infection control issues.
• Engage in performance appraisal by accepting and providing constructive feedback and integrating feedback into practice.
• Participate in competency reviews as required by the department.
• Assume accountability for achieving goals set jointly with the manager.
• Participate in the peer review process.
• May perform phlebotomy and various laboratory procedures after competency is verified.
• Maintain safe collection and processing of laboratory specimens.

Requirements & Tech Stack

• Medical Office Practice
• Examination, diagnostic, and treatment room procedures
• Medical equipment and instruments
• Common safety hazards and precautions
• Maintaining records and recording test results
• Electronic health record documentation
• Safe utilization of equipment and technology

Qualifications

• Completion of a clinical Medical Assistant training program resulting in a diploma or Certified Clinical Medical Assistant (CCMA).
• OR Completion of an accredited program of Licensed Practical Nursing with an active LPN license.
• Completion of a 160-hour externship.
• OR 6 months of direct patient care experience in an outpatient setting.
• BLS-Basic Life Support (BLS/CPR) - AHA or American Red Cross certification.

Skills & Abilities

• Skill in assisting in a variety of treatments as directed.
• Skill in taking vital signs.
• Skill in establishing and maintaining effective working relationships with patients, employees, physicians, and the public.
• Ability to maintain quality control standards.
• Ability to react calmly and effectively in emergency situations.
• Ability to interpret, adapt, and apply guidelines and procedures.
• Ability to communicate clearly.
• Bilingual skills preferred.