Specialists

About the Role

This is a full-time remote role for an Ecommerce Specialist.

Key Responsibilities

• Manage and optimize product listings on TikTok Shop and Amazon, including titles, descriptions, images, keywords, and pricing.
• Monitor performance metrics and analyze sales data.
• Make data-driven adjustments to campaigns and listings to improve conversion rates and overall revenue.
• Coordinate promotions.
• Support customer service efforts.
• Respond to inquiries related to orders and products.
• Collaborate with marketing and sales teams to align strategies.
• Stay up to date on marketplace policies, trends, and best practices.
• Provide recommendations to enhance brand presence and customer experience.

Qualifications

• Strong Analytical Skills to interpret performance data, identify trends, and make informed decisions for optimization.
• Excellent Customer Service abilities to support buyers, handle inquiries, and contribute to a positive shopping experience.
• Effective Communication skills for clear collaboration with internal teams and professional interaction with clients and platform representatives.
• Solid E-Commerce knowledge, including experience with marketplaces such as Amazon and TikTok Shop, product listing management, and platform tools.
• Proven Sales skills, with an understanding of conversion drivers, upselling opportunities, and revenue growth strategies.
• Strong organizational skills and attention to detail.
• Ability to manage multiple listings and campaigns simultaneously.
• Comfort working in a remote environment, with reliable internet access and the ability to manage time independently.
• Prior experience in e-commerce or marketplace management is preferred.
• A relevant degree or equivalent practical experience is preferred.

Beneficial Skills

• Familiarity with digital marketing, paid advertising, and SEO for e-commerce platforms.