Learning and Development Associate

About the Role

This is a Learning and Development Associate role at TravClan, a B2B Travel Tech startup.

Key Responsibilities

• Design, develop, and regularly update training content for onboarding, process training, and sales enablement programs.
• Create engaging materials such as presentations, SOPs, playbooks, and assessments.
• Plan and deliver onboarding and role-based training sessions.
• Facilitate interactive and outcome-driven sessions using activities, case studies, and role-based exercises.
• Collaborate with sales teams to identify challenges and develop relevant content.
• Support capability building through mock calls, feedback, and refresher trainings.
• Coordinate with cross-functional stakeholders.
• Manage training schedules and trackers.
• Ensure training resources are organized and accessible.
• Monitor training effectiveness through feedback.
• Continuously improve content quality, delivery methods, and domain knowledge.

Requirements & Tech Stack

• Must want to work in a Learning & Development / training role.
• Have strong communication and presentation skills.
• Have an eye for detail in content and processes.
• Be comfortable creating content (slides, docs, guides).
• Ability to learn new tools, processes and concepts quickly.
• Patience in handling repetitive tasks like content updates and training coordination.
• Excitement to improve training, facilitation and communication skills.
• Desire to build expertise in content creation and people development.

Additional Information

• This role is not ideal for individuals who are uncomfortable with training responsibilities, facilitating sessions, speaking in front of groups, handling learner queries, feedback, or escalations.
• The role requires working on Saturdays (6 days a week).
• Office Location: Connaught Place, Delhi.
• This is a fast-paced startup environment.