Beauty Sales Consultant

About the Role

CVS Health is seeking a talented, sales-oriented Beauty Sales Consultant who is passionate about the retail beauty industry and believes the client experience should be top-notch. As the primary beauty advisor, you will provide friendly, knowledgeable sales service to every client in the store's beauty zone, striving to build personalized, robust baskets.

Key Responsibilities

• Customer Sales Experience:
• Seek out customers to ensure a fantastic beauty advisor experience through personalized sales service, effective upselling, and suggestive selling.
• Build lasting relationships through subsequent follow-up contact.
• Engage in conversation with customers entering the beauty zone, listening to their needs and providing specialized sales advice.
• Generate sales confidently using strong verbal skills.
• Act as a brand expert, answering customer questions in detail with product knowledge to maximize sales baskets.
• Operational:
• Educate customers on product usage and benefits using provided facilities.
• Leverage the CVS beauty monthly sampling program to build relationships.
• Participate in and represent company sales programs or events.
• Discuss CVS Beauty Club programs, invite customers to in-store events, or explain current promotions to close sales.
• Create and maintain product displays, end caps, and other beauty-specific promotional materials.
• Maintain a clean and well-stocked beauty zone, ensuring it is merchandised and compliant with hygiene standards.
• Execute tester sanitation, hazardous waste disposal, and tool cleansing policies in a timely and compliant manner.
• Training & Personal Growth and Development:
• Complete initial onboarding training and ongoing educational programs to stay current on sales, product knowledge, and selling skills.
• Execute the established sales plan by meeting the sales budget and tracking progress.
• Participate in sales training meetings and conference calls.
• Compete to beat prior sales goals and maximize the sales budget.
• Maintain a professional appearance in compliance with company guidelines.
• Stay curious and excited about the latest beauty trends and techniques.
• Seek to further product knowledge and client service skills.

Requirements & Tech Stack

• Sales oriented
• Ability to use sales data with product/brand knowledge to meet sales and beauty service goals.
• Strong interpersonal, organizational, and communication skills.
• Goal-driven, with an ability to multi-task.
• Ability to work independently and as an integral part of a team in a fast-paced environment.
• Handle multiple priorities and quickly learn new procedures.
• Available to work a flexible retail schedule (mornings, evenings, weekends, extended hours, "Peak" Hours).
• Ability to perform the tasks listed throughout the job description.
• Must demonstrate the ability and willingness to perform ear-piercing services (training and certification provided).
• In specific CVS stores, bilingual advisors fluent in English and Spanish are required.

Qualifications

• Prior Beauty Sales Experience (Preferred)
• Current knowledge of beauty products and brands (Preferred)
• Strong passion for beauty (Preferred)
• High school diploma or equivalent (Preferred but not required)
• Must be at least 18 years old

Education

• High School Diploma Or Equivalent (Preferred But Not Required)