Community Growth Intern

About the Role

As FRND continues to expand its international presence, we are looking for a Community Growth Intern to help build and manage our growing user community. In this role, you will work closely with community members throughout their journey, from onboarding and engagement to ongoing support and coordination. This is a hands-on opportunity for someone who enjoys interacting with people, solving problems and understanding how consumer technology products build and scale engaged communities. Internship Duration: 2 Months.

Key Responsibilities

• Onboarding: Welcome new community members, introduce them to the platform, explain processes and help them get started.
• Community Engagement: Build relationships with community members, stay connected, address queries and encourage active participation.
• Support & Coordination: Act as a point of contact for day-to-day queries, resolve basic issues and coordinate with internal teams when required.
• Tracking & Operations: Maintain accurate records of onboarding progress, engagement, feedback and operational updates.
• Community Lifecycle Management: Coordinate different stages of the community journey, including onboarding, ongoing engagement and exit processes.
• Feedback & Insights: Gather feedback, identify recurring challenges and share actionable insights with Product, Growth, and Operations teams.

Requirements & Tech Stack

• Strong spoken and written English communication skills.
• Good interpersonal skills and the ability to build rapport with people.
• Strong organisational skills and attention to detail.
• A proactive attitude with a strong sense of ownership and follow-through.
• Comfort with handling conversations, managing multiple tasks and working in a fast-paced environment.
• Interest in consumer business, digital communities, and startups.

What You’ll Gain

• Hands-on experience in community growth and management.
• Exposure to the operations of a fast-growing consumer technology startup.
• Opportunity to work closely with Product, Growth, and Operations teams.
• Practical experience in user engagement, problem-solving, and community building.

The FRND team operates six days a week, with every 1st and 3rd Saturday as working days.