Tele caller

About the Role

The Tele Caller role at Wishlist Realtech is a full-time, on-site position based in the Pune/Pimpri-Chinchwad area.

Key Responsibilities

• Make outbound and receive inbound calls to potential and existing clients.
• Introduce company services and share information about available real estate projects.
• Maintain call logs and update client databases.
• Follow up on leads to schedule site visits or meetings with the sales team.
• Respond to client queries and provide basic property details.
• Coordinate with internal teams to ensure a smooth customer experience.
• Meet daily and weekly call targets.
• Support overall sales and marketing efforts through effective communication.

Requirements & Tech Stack

• Strong verbal communication skills in English, Hindi, and/or local languages.
• Clear and polite telephone manner.
• Ability to engage with clients, build rapport, and handle inquiries or objections with patience and professionalism.
• Basic computer proficiency, including use of CRM tools or spreadsheets for updating leads and call records.
• Ability to work on-site in the Pune/Pimpri-Chinchwad area.
• Ability to manage full-time schedules and call targets.
• Strong organizational skills and attention to detail.
• Ability to follow scripts and processes while adapting to client needs.
• Positive attitude and willingness to learn.
• Comfort working in a team-focused, performance-driven environment.

Qualifications

• Prior experience in telecalling, customer service, or sales support (real estate or related sectors preferred, but not mandatory).
• Minimum educational qualification typically at the high school or diploma level.
• Higher education in business or marketing is an advantage.