Sales Representative

Shri Paramani Jewels

Role Overview

The Sales Representative will assist customers throughout their jewellery-buying journey, understanding their requirements, presenting suitable products, building relationships, and converting enquiries into sales. The ideal candidate should be comfortable interacting with high-end/HNI clients and understand the importance of discretion, professionalism, personal attention, and luxury customer service.

Key Responsibilities

• Welcome and professionally engage with customers visiting the showroom.
• Understand customer preferences, requirements, occasions, and budgets.
• Present and explain jewellery collections in an engaging and knowledgeable manner.
• Handle premium and HNI clients with confidence, professionalism, and discretion.
• Build and maintain long-term relationships with customers.
• Follow up with prospective and existing customers through calls and WhatsApp.
• Maintain customer records and ensure timely follow-ups.
• Achieve individual and team sales targets.
• Generate repeat business through effective client relationship management.
• Handle customer queries and coordinate with internal teams for smooth order execution.
• Stay updated on jewellery collections, designs, materials, pricing, and brand offerings.
• Maintain excellent grooming, communication, and showroom etiquette.
• Provide a personalised and premium customer experience at every interaction.

Requirements & Skills

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Confidence in dealing with high-value and premium customers.
• Professional appearance and excellent grooming.
• Strong sales and negotiation skills.
• Ability to understand customer needs and recommend appropriate products.
• A customer-first and service-oriented approach.
• Good follow-up and client management skills.
• Ability to work in a target-driven environment.
• Presentable, confident, and composed personality.

Preferred Background

Candidates with experience in any of the following would be preferred:

• Luxury retail
• Jewellery / Fashion
• High-end retail
• Hospitality / Luxury hospitality
• Client servicing
• High-value sales

Candidates with a strong interest in luxury, jewellery, and fashion, along with excellent communication and client-handling skills, are also encouraged to apply.