Customer Support Executive

About the Role

Hiring for multiple BPO companies for Domestic & International Voice Process roles in Bangalore.

Key Responsibilities

• Handle Inbound/Outbound Voice Process.
• Provide Chat Support.
• Perform Customer Support functions.

Company-Specific Details & Requirements

• Alorica:

• Process: International Voice Process (Banking & Retails)

• Salary: 22k for Fresher, 28k + 4k Shift Allowance for Experienced.

• Shifts: Rotational

• Offs: 2 Days

• Cab: 1 Way

• Location: Eco Space & Kengeri

• Communication: Excellent

• Sagility:

• Process: International Voice Process (Health Care Voice)

• Working: 5 Days working

• Offs: Saturday & Sunday Fixed Off

• Cab: 2 Way

• Shift: Fixed US Shift (6:30 AM to 3:30 PM)

• Location: Bommanahalli

• Salary: 22k Fresher + variables

• Communication: Excellent

• STARTEK:

• Process: International Voice Process

• Working: 5 days working

• Offs: 2 Days Rotational Off

• Cab: 2 Way

• Location: ITPL

• Salary: Up to 28k Take Home + Quarterly Bonus (4k for Voice)

• Communication: Excellent

• 24*7:

• Process: International Voice Process

• Working: 5 Days working

• Offs: 2 Days off

• Cab: 2 Way

• Location: Marathahalli

• Salary: 22k for Fresher, Up to 33k + Incentives for Experienced

• Communication: Excellent

• ECPL:

• Process: International Voice Sales

• Working: 5 Days working

• Offs: 2 Off Rotational

• Shifts: Rotational

• Cabs: Provided (Chargeable)

• Location: Kothunur Cross

• Salary: Up to 30k + Without PF Deduction

• Requirement: Minimum 6 months experience into Voice

• Genisys:

• Process: Domestic Voice Process

• Working: 6 Days work

• Offs: 1 Day off

• Location: Whitefield

• Shift: Day shift

• Cabs: No Cabs

• Salary: 25,600 Take home / 30,800 CTC for Experienced, 18,000 for Freshers

• TSI:

• Process: International Voice Process Customer Support

• Working: 5 days working

• Offs: Saturday & Sunday fixed off

• Location: Not specified

• Salary: 41,000 + Incentives (10,000 to 100,000)

• Requirement: Minimum one year international voice - ICC experience

• Requirement: Excellent English is mandatory

• Other Companies Mentioned: First Source, Globiva, Infosys

Requirements & Tech Stack

• Education: Minimum SSLC or PUC
• Communication: Excellent communication skills required for all roles.
• Experience:
• Fresher eligible for multiple roles.
• Experience for specific roles ranges from minimum 6 months to 1 year.

To Apply / Schedule Interview

• Contact: HR Jason
• Phone: 8050763064 (Call/WhatsApp)
• Email: [email protected]
• Location: Bangalore (Work from Office)
• Note: Only Bangalore candidates. No online interviews.