Infra Tech Support Practitioner Copy 06
Accenture in India
Gurugram, Haryana, IndiaFresher1d agovia LinkedIn
This job at a glance
- Who can apply
- Freshers · Bachelor's degree
- Must know
- Help deskOperationsCustomer service
- Work
- On-site in Gurugram
- Pay
- Not stated by the employer.
- Skill demand
- Operations40%Help desk33%Customer service16%of 100 similar fresher jobs posted in India this week
- Listed
- 29 Oct 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
Explore opportunities to build knowledge and support the group while engaging in problem-solving discussions. This role will involve developing expertise in Service Desk Management, fostering a collaborative environment where challenges are addressed thoughtfully. Join us in creating a positive impact and growing your skills in a welcoming and dynamic setting.
Key Responsibilities
- Ensure production systems are available and operating according to defined service level agreements.
- Drive incident and outage resolution and maintain clear communication throughout the process.
- Facilitate the restoration of service to the production environment efficiently and effectively.
- Establish disaster recovery procedures to safeguard critical operations.
- Maintain data retention practices to support organizational compliance and continuity.
Requirements & Tech Stack
- Beginner proficiency in Service Desk Management.
Qualifications
- Bachelor's Degree in a relevant field of studies.
- Beginner communication skills.
- Intermediate organizational skills.
- Beginner analytical thinking.
- Intermediate customer service orientation.