Operation Associate, Intern
Raise Financial Services
Mumbai Metropolitan Region0–3 yrs2h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 3 years
- Must know
- OperationsAuditingFinancial analysisCustomer service
- Nice to have
- Data visualizationSQL
- Work
- On-site in Mumbai Metropolitan Region · internship
- Pay
- Not stated by the employer.
- Skill demand
- Operations78%Auditing11%Customer service11%Financial analysis2%of 99 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
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About the Role
As an Operations Associate at fuzz, you will be the human-in-the-loop layer ensuring AI systems are grounded in clean, complete, and verifiable financial data. You will run operational workflows, verify critical company documents, and maintain audit-grade logs. You will also support fact-checking and source verification for financial news and user questions, ensuring accuracy.
Key Responsibilities
- Concall Operations & Capture: Verify concall details, register/dial-in, manage bridging, ensure clean audio capture, and maintain call logs.
- Transcript QA (Human-in-the-Loop): Review and correct AI-generated transcripts for accuracy, flag uncertain segments, and ensure consistent formatting/quality standards.
- Data Completeness & SLA Checks: Monitor internal dashboards and database feeds to ensure critical documents are received on time, investigate gaps, and log missing items.
- Source Verification for Financial Content: Validate facts in AI responses by cross-checking authoritative sources, creating audit logs with links and timestamps.
- Audit Logs & Quality Reporting: Maintain structured audit trails for workflows, track recurring issues, and report quality metrics/defects.
- Process Documentation & Continuous Improvement: Build and refine SOPs/checklists, suggest automation opportunities, and coordinate internal backup support.
Requirements & Tech Stack
- Strong attention to detail and a QA mindset.
- Comfort with financial statements, tables, and market terminology.
- Ability to work with internal dashboards and perform basic database checks/queries (SQL is a plus, not required if you can learn quickly).
- Operational ownership: ability to run end-to-end processes, follow checklists, maintain logs, and close loops reliably.
- Strong written communication.
- Familiarity with telephony/dial-in/bridging workflows (Exotel experience is a strong plus).
- Awareness of the Indian financial ecosystem and regulators (SEBI, RBI, AMFI) is helpful but not mandatory.
- Comfort working with ambiguity in a fast-moving AI product environment.
- 0–3 years experience in operations, QA, research, data verification, content moderation, or similar roles (freshers with strong aptitude are welcome).
Company Philosophy
- Build great products.
- Deliver awesome experiences.
- Provide exceptional customer service.
Location
Goregaon West, Mumbai