Registered Wealth Management Client Associate

About the Role

Merrill Wealth Management is seeking a Client Associate to provide client service support to Financial Advisors. This role emphasizes client advocacy, operational excellence, and fostering client relationships.

Key Responsibilities

• Provides client service through education on bank and service offerings.
• Ensures accuracy and completeness of client materials and follows up on requests.
• Assists in aligning practices with bank policies and procedures to support operational excellence, client protection, and risk management.
• Identifies, deepens, and maintains client relationships by emphasizing bank offerings and promoting banking integration, communicating outcomes to the Financial Advisor.
• Supports daily team activities, including covering roles during absences or increased seasonal needs, with a client-first mindset.

Requirements & Tech Stack

• Currently holds FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 (or Series 63 and Series 65 accepted in lieu of 66).
• If these licenses are not currently held, they must be obtained within a specified timeframe if being hired into a registered job code.
• Possesses advanced industry knowledge and an understanding of investment products.
• Enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results.
• Demonstrates a client-centric mindset, always acting in the best interest of the client.
• Ability to learn and adapt to new information and technology platforms.

Desired Qualifications

• Experience working with clients, fulfilling needs, delivering complex solutions, and providing excellent client experiences.
• Comfort operating in a fast-paced environment with changing responsibilities.
• Detail-oriented.
• Commitment to continuous learning and professional growth.
• Sound judgment and discretion when handling sensitive information.
• Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce.
• Professional verbal and written communication skills.

Skills

• Account Management
• Client Management
• Customer and Client Focus
• Issue Management
• Oral Communications
• Business Development
• Client Solutions Advisory
• Pipeline Management
• Prioritization
• Administrative Services
• Emotional Intelligence
• Referral Identification
• Written Communications

Shift: 1st shift

Hours Per Week: 37.5