Client Services Associate
Incentix Loyalty Pvt Ltd
Noida, Uttar Pradesh, India0–2 yrs3h agovia LinkedIn
Posted 13 Nov 2026, 10:06 IST · Last seen open on LinkedIn 13 Nov, 11:08 IST
This job at a glance
- Who can apply
- Freshers and up to 2 years · Bachelor's degree
- Must know
- Customer serviceOnboardingExcelHelp deskCRM
- Nice to have
- Marketing
- Work
- On-site in Noida
- Pay
- Not stated by the employer.
- Skill demand
- Customer service39%Excel23%Onboarding8%Help desk6%of 99 similar fresher jobs posted in India this week
- Listed
- 13 Nov 2026 · still open
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Company: Incentix Loyalty Pvt Ltd
About the Role
This is a full-time, on-site role based in Noida.
Key Responsibilities
- Manage day-to-day client interactions.
- Address client inquiries.
- Ensure timely resolution of service requests.
- Coordinate with internal teams to implement loyalty program deliverables.
- Track ongoing activities.
- Prepare basic reports and updates for clients.
- Assist in onboarding new clients.
- Support existing client relationships.
- Provide clear communication on program performance and processes.
- Maintain accurate records.
- Adhere to established service standards.
- Contribute to continuous improvement in client experience.
Requirements & Tech Stack
- Client Services and Customer Service skills.
- Effective Communication skills (verbal, written, active listening).
- Customer Support skills.
- Basic Finance understanding (loyalty program metrics, rewards, reporting).
- Proficiency with office productivity tools (e.g., spreadsheets, presentations, CRM or ticketing systems) is beneficial.
Qualifications
- Ideally, prior experience in client-facing roles, preferably in loyalty, marketing, or related services.
- Comfortable working on-site in Noida.
- Strong organizational skills and attention to detail.
- A bachelor’s degree in business, commerce, marketing, or a related field is preferred.