Operations Engineer

About the Role

As an Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You are a customer-obsessed leader playing an integral part in the planning and implementation of facility network infrastructure, including new builds, retrofits, expansions, and program initiatives. Partnering with internal customers and internal/external stakeholders to engage as a team and ensure a timely handover will be critical. Amazon is seeking an industry-proven and detail-oriented Operations Engineer for the design, build, and continuous improvement of our order fulfillment infrastructure. Successful candidates are natural self-starters with prior engineering experience in the integrated automation project life cycle, including development, design, implementation, enhancement, and support. This individual ideally has directly managed the execution of large capital automation projects with a cumulative spend of less than $5MM and high schedule commitments. Our Operations Engineers must be agile with the ability to quickly adapt strategies, plans, and solutions in response to dynamic business requirements. They also must be comfortable interfacing and driving various functional teams and individuals at all levels of the organization.

Key Responsibilities

• Design, build, improve, and innovate order fulfillment infrastructure throughout the large-scale supply chain network.
• Manage, design, and implement medium scope integrated automation projects with system elements such as high-speed sortation, multiple conveyors, package lines, and/or robotic work cells.
• Typical project installation values range from less than $1MM to greater than $5MM.
• Manage on-site vendors through their leads and escalate issues through vendor and Amazon leadership.
• Evaluate issues and propose actionable resolutions to design problems.
• Identify and communicate needs for design improvements.
• Monitor and enforce project schedules and quality with vendors or subcontractors.
• Lead and coordinate design and execution efforts between internal teams and outside vendors, including equipment specifications, material flow, process design, and site layout.
• Develop and manage budget and contract documents, including request for proposals (RFPs), change order controls, purchase orders, and invoicing.
• Lead system commissioning and predefined testing activities, including administering the plan, interpreting statuses, and reporting results.
• Coordinate with local site management to ensure proper operator training, procedural compliance, maintenance, and safety practices are followed for new and existing equipment.
• Thoroughly document, investigate, and submit change requests (CRs).
• Build strong working relationships with NA Operations leadership and their operations teams across multiple sites, as well as their Launch, Facilities, Finance, Safety, and Process Engineers business stakeholders.
• Identify and lead process improvement initiatives in support of operations teams within the node.
• Support Kaizen events and occasionally participate when appropriate.
• Leverage working knowledge of Amazon operations with an understanding of day-to-day workings and strategic Amazon NA network planning.
• Perform and direct data analysis to provide recommendations or conclusions.
• Inspect facilities in accordance with corporate standards and procedures relating to material handling, processing, and storage.
• Develop cross-functional knowledge of Start-Up team systems, processes, procedures, and tools.

A day in the life can involve managing one or multiple projects, site coordination, project progress deep dives, facilitating planning meetings, reviewing and approving specifications, brainstorming solutions, and performing acceptance testing.

Requirements & Tech Stack

• Experience using one or more of the following CAD technologies: AutoCAD, Rhino, Revit, SolidWorks, CREO, BIM360, SketchUp, or KeyShot.
• Experience managing cross-functional projects and initiatives.
• Experience with automated equipment including packaging machinery, sortation, and conveyor systems.
• Travel required up to 75% (Nationwide).
• Valid driver's license is required.

Qualifications

• Bachelor's degree in industrial or manufacturing engineering.
• Prior engineering experience in the integrated automation project life cycle.
• Experience managing the execution of large capital automation projects with a cumulative spend of less than $5MM.
• Ability to adapt strategies, plans, and solutions in response to dynamic business requirements.
• Comfort interfacing and driving various functional teams and individuals at all levels of the organization.

Preferred Qualifications:

• Master's degree in Engineering (any domain), Operations, Business Administration, or a related field.
• Experience with Six Sigma, lean manufacturing.
• Knowledge of Microsoft Projects software.
• Experience designing or implementing integrated automation solutions such as material handling systems, high-speed packaging lines, or manufacturing lines.
• Experience in leading large-scale, technical, or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion.
• Experience working with the designs of complex automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing.