International Call Center Executive
SHARDA CONSULTANCY SERVICES
Noida, Uttar Pradesh, India0–6 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 6 years
- Must know
- Customer service
- Work
- On-site in Noida · internship
- Pay
- Not stated by the employer.
- Skill demand
- Customer service29%of 100 similar fresher jobs posted in India this week
- Listed
- 3 Nov 2026 · still open
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About the Role
We are seeking enthusiastic and motivated individuals to join our team as International Call Center Executives. This role is ideal for freshers looking to start their career in the dynamic field of international business process outsourcing (BPO). As an International Call Center Executive, you will be responsible for handling customer inquiries, providing information about our services, and ensuring customer satisfaction through effective communication.
Key Responsibilities
- Engage with customers via phone calls, addressing their queries and providing solutions in a timely manner.
- Maintain a high level of professionalism and courtesy while interacting with customers.
- Document customer interactions and feedback accurately in the system.
- Collaborate with team members to improve service delivery and customer experience.
- Participate in training sessions to enhance product knowledge and communication skills.
Requirements & Tech Stack
- Familiarity with voice processes and call handling techniques.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
Qualifications
- Excellent communication skills in English, both verbal and written.
- Strong interpersonal skills and a customer-oriented mindset.
- Willingness to learn and adapt to new challenges in the BPO sector.
- Experience in customer service or related fields is considered.