US Voice Process &, Kolkata
2coms
Hyderabad1 yrs8m agovia Naukri
This job at a glance
- Who can apply
- 1 year+ of experience · B.Tech / B.E., BCA, MCA, B.Sc and more
- Must know
- Customer service
- Work
- On-site in Hyderabad
- Pay
- ₹2–3 LPA
- Skill demand
- Customer service26%of 99 similar fresher jobs posted in India this week
- Listed
- 10 Nov 2026 · still open
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Role: Customer Support Representative
Location: Kolkata
Process: US Voice Process
Key Responsibilities
- Handling incoming calls and responding to customer emails.
- Resolving customer complaints and issues.
- Assisting customers with product information and placing orders.
- Identifying and escalating issues to supervisors.
- Providing exceptional customer service and support.
Requirements & Tech Stack
- Excellent English communication required.
- Comfortable working in US/Night shifts.
- 5 days working + 2 rotational weekly offs.
Qualifications
- 12th Pass
- BA / BBA / B.Com / BCA / B.Sc IT / MBA / MA / M.Com
Tech Graduates (B.Tech / BE / MCA / Diploma) are not eligible.
Compensation & Benefits
- CTC: 3 LPA Approx.
- In-Hand: 19K/month after deductions.
- Up to 3K Night shift allowance.
- Opportunity for lateral movement within the organization.
- Transport facility will be provided.
Experience
- Freshers & Experienced both can apply.
Joining
- Immediate joiners preferred.
Walk-in
- Daily walk-in interview at Wipro Kolkata office.