Housekeeping Associate

About the Role

The Housekeeping Associate is a full-time, on-site role based at Krishna Palace Hotel in Mumbai.

Key Responsibilities

• Maintain high standards of cleanliness and hygiene in guest rooms, corridors, and public areas.
• Make beds, clean bathrooms, dust, vacuum, and replenish room supplies.
• Handle basic laundry tasks.
• Support linen and towel management.
• Ensure all equipment and storage areas are kept clean and organized.
• Respond to guest requests in a timely and courteous manner.
• Report maintenance issues.
• Follow safety and hygiene protocols.
• Support colleagues to deliver a consistently high-quality guest experience.

Requirements & Tech Stack

• Strong organization skills
• Attention to detail
• Ability to maintain cleanliness standards across multiple rooms and areas.
• Experience or familiarity with laundry operations, including handling linens, towels, guest clothing, and use of laundry equipment.
• Effective communication and customer service skills to interact professionally with guests and team members.
• Ability to follow training, standard operating procedures, and safety guidelines.
• Openness to ongoing learning and coaching.
• Ability to stand, walk, bend, and lift as required for housekeeping activities throughout the shift.
• Reliability, punctuality, and a collaborative approach to working in a diverse team.

Qualifications

• Prior housekeeping or hospitality experience preferred, especially in hotels or similar environments.
• Basic literacy and numeracy skills.
• High school education or equivalent is an advantage.