Work Based Learning Program Data Center Operations Technician
Amazon Web Services (AWS)
Fairless Hills, PA0–20 yrs2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 20 years · Diploma
- Must know
- AWSNetworkingTroubleshootingStakeholder managementBusiness analysisOperations
- Work
- On-site in Fairless Hills
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting55%Networking21%Stakeholder management14%AWS9%of 100 similar entry-level jobs posted in the US this week
- Listed
- Nov 8, 2026 · still open
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About the Role
AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure. This includes supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continuous customer access to innovation.
Work Based Learning Program (WBLP)
Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work Based Learning Program (WBLP). This trainee position requires the successful candidate to report to a site location. Multiple WBLP trainee openings are available between January and December of 2027.
Key Responsibilities
- Performing server rack installations and hardware break-fix on various components.
- Troubleshooting network issues and responding to operational incidents impacting service availability, escalating as needed.
- Serving as a contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors.
- Performing on-call duties and participating in scheduled maintenance and change management activities.
- Contributing to documentation and process improvement initiatives.
- Successfully completing the 12-month Work Based Learning Program training curriculum, including safety certifications, technical competencies, and performance milestones.
- Taking ownership of technical issues and engaging other teams to drive resolution.
- Solving problems at their root and understanding the broader context.
- Maintaining service level agreements through proactive issue detection and reporting.
- Working shifts that may include days, nights, weekends, and holidays.
- Traveling within the regional work area.
Requirements & Tech Stack
- High school or equivalent diploma.
- Must be 18 years of age or older.
- Willingness to participate in shift rotations to support 24/7 data center operations.
- Knowledge of computer hardware components and operating systems.
- Experience with Microsoft Office products and applications.
- Experience managing work and priorities through a ticketing system.
- STEM classes or vocational course curriculum education.
Physical Requirements
- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds.
- Ability to work in an environment that operates 24/7 with participation in primary responder rotation and after-hours support.
- Ability to work in cramped and/or elevated and/or noisy environments.
- Ability to perform bending, lifting, stretching, reaching, standing, and walking for up to 8+ hours a day.
- Ability to ascend and descend ladders, stairs, and gangways safely.
- Tolerance for working in non-climate-controlled environments with temperature fluctuations.
Additional Information
- Eligible candidates must have work authorization without employer intervention.
- Responsible for having a reliable personal vehicle and a valid driver’s license for regional travel.