Shift Supervisor
CVS Health
Santa Monica, CA2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed · Diploma
- Must know
- Customer serviceOperations
- Work
- On-site in Santa Monica
- Pay
- $19.92 an hour
- Skill demand
- Operations77%Customer service29%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 12, 2026 · still open
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About the Role
CVS Health is building a world of health around every individual, shaping a more connected, convenient, and compassionate health experience.
Position Summary
The Shift Supervisor is a key leader supporting the CVS Store Management team. This role drives store execution and performance while building consumer loyalty through a focus on excellent customer service. When a manager or Operations Supervisor is not onsite, the Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for all opening and closing procedures.
Key Responsibilities
- Management
- Work effectively with store management and store crews.
- Supervise the store’s crew by assigning, directing, and following up on all activities.
- Effectively communicate information to and from store management and crews.
- Customer Service
- Assist customers with questions, problems, and complaints.
- Promote CVS customer service culture (Greet, offer help, and thank).
- Handle all customer relations issues in accordance with company policy and promote a positive shopping experience.
- Maintain customer/patient confidentiality.
- Merchandise/Presentation
- Price merchandise.
- Stock shelves.
- Execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise.
- Execute the display and maintenance of off-shelf merchandise.
- Reset departments following plan-o-grams (POGs).
Requirements & Tech Stack
- Deductive reasoning ability
- Analytical skills
- Computer skills
- Advanced communication skills
- Supervision skills
- Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts.
- Ability to work overtime as needed.
- Ability to respond to urgent issues at the store when they arise.
Qualifications
- High School Diploma or Equivalent Preferred but not required.
- Experience as a retail supervisor is preferred.
Pay & Hours
- Anticipated Weekly Hours: 40
- Time Type: Full time
- Pay Range: $19.92 - $19.92 per hour