2026 Associate Computer Systems Analyst

About the Role

• This position is part of the Pathways program and is a 3-year program with 1-year rotations.
• The selected candidate will work on-site, full-time at our Melbourne, FL location.
• Clearance Required: Yes
• Clearance Type: Secret
• Travel: Yes, 10% of the time.
• No relocation assistance is available.
• Due to the classified nature of the work, there are no virtual or telecommute options.

Key Responsibilities

• Support information system lifecycle activities, focusing on Linux.
• Exhibit good communication skills, an energetic approach, and patience with customers.
• Establish and maintain high levels of customer satisfaction according to defined objectives while adhering to established policies.
• Maintain an accurate inventory of hardware in the asset management system, updating records for each deployment, upgrade, relocation, and retirement.
• Assist with the resolution of technical problems and answer queries related to internal customers' computer hardware, software, network, and telecommunications systems.
• Gain awareness of operations surrounding multi-user computer systems, collaborating with network, software, and system engineers, and PC desktop technicians.
• Support multiple networks under supervision, ensuring necessary administration tasks are completed following all security policies and procedures.
• Follow documented technical processes and procedures in support of assigned job duties.
• Report task statuses as required for all recurring and non-recurring efforts in written and oral format.
• Gain awareness of working across disciplines to isolate issues between software, firmware, and hardware, between software and operating systems, between networks and applications, and between one-time events and recurrent systematic problems.
• Support environments using ticketing systems like ServiceNow, JIRA, etc.
• Raise issues that require senior-level attention or involvement.
• Lift and move equipment up to 50 pounds.
• Work after hours and weekends as needed.

Requirements & Tech Stack

• Linux systems
• ServiceNow, JIRA (or similar ticketing systems)

Qualifications

• Must have just graduated or graduated within the year with a Master’s or Bachelor's degree with 0 years of experience; OR an Associate’s degree with 2 years of experience; OR a High School Diploma/GED with 4 years of experience.
• Able to obtain a Security+ certification within 9 months of the start date.
• Must possess a current U.S. Government Secret security clearance (minimum), with a closed investigation date within the last 6 years OR must be enrolled in the U.S. Government Continuous Evaluation (CE) Program.
• Ability to obtain and maintain access to Special Access Programs.

Preferred Qualifications

• Bachelor’s Degree
• CompTIA Linux+ certification, LFCS/LFCA, Linux Professional Institute (LPI), or RHCSA for Red Hat focus.
• Demonstrated command-line proficiency (navigate, manage files, run basic commands).
• Understanding of Linux file system hierarchy and permissions.
• Knowledge of package management practices (RHEL/CentOS/Fedora).
• Basic system administration (user/group management, service control, log analysis).
• Basic networking concepts (IP addressing, DNS, SSH, port concepts).
• Experience with scripting/automation languages such as Python or Bash.