Operations Management Intern

About the Role

The Operations Management Intern is a full-time, on-site role based in Lucknow, supporting day-to-day operational activities for corporate travel and MICE projects.

Key Responsibilities

• Assist in coordinating travel itineraries.
• Manage bookings for flights and hotels.
• Maintain accurate records in internal systems.
• Support project timelines.
• Track operational tasks.
• Communicate with internal teams and external partners.
• Help resolve basic customer inquiries.
• Monitor service quality.
• Gather operational data for analysis.
• Contribute to process improvements to enhance efficiency and client satisfaction.

Requirements & Tech Stack

• Ability to work on-site in Lucknow.
• Ability to manage multiple tasks and maintain attention to detail in a fast-paced environment.
• Proficiency in MS Office or similar productivity tools.
• Familiarity with travel or booking platforms is an advantage.

Qualifications

• Strong analytical skills to interpret operational data, identify issues, and support process improvements.
• Foundational knowledge or interest in operations management to assist with workflow coordination and resource planning.
• Clear and professional communication skills for interacting with team members, vendors, and clients.
• Customer service orientation to support client requests and ensure a positive travel experience.
• Basic project management skills to help track tasks, timelines, and deliverables for corporate travel and MICE engagements.
• Currently pursuing or recently completed a degree in business, travel management, hospitality, or a related field.