Strategy Graduate Intern
Dell Technologies
Austin, TXFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year · Bachelor's degree or Master's degree
- Must know
- Stakeholder management
- Nice to have
- Microsoft OfficeFigma
- Work
- On-site in Austin · internship
- Pay
- Not stated by the employer.
- Skill demand
- Stakeholder management54%Microsoft Office22%of 98 similar entry-level jobs posted in the US this week
- Listed
- Nov 7, 2026 · still open
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About the Role
Experience Strategy Intern in Dell's Enterprise Design Group's UX Services Design team.
Key Responsibilities
- Support primary and secondary research, including competitive reviews, best-in-class CX examples, and heuristic assessments of current products.
- Synthesize research findings into clear insights, personas, and journey maps that guide design business and product research.
- Help identify and prioritize opportunities to improve Dell's customer experience, including near-term experience quick wins.
- Create scenario designs, storyboards, and concept cards, and help gather feedback on early concepts.
- Prepare presentations and workshop materials that tell a compelling, customer-centered story to stakeholders.
Requirements & Tech Stack
Essential Requirements
- Currently pursuing a bachelor's or master's degree in Human-Computer Interaction, UX or Service Design, Design Strategy, Cognitive Psychology, Business, or a related field.
- Foundational knowledge of user-centered design and research methods, such as interviews, surveys, and usability testing.
- Interest in, or exposure to, journey mapping, personas, or service blueprints.
- Strong analytical, problem-solving, and creative-thinking skills, with the ability to turn findings into actionable concepts and ideas.
- Clear written, visual, and verbal communication, comfortable collaborating across teams and presenting.
Desirable Requirements
- A portfolio or coursework showing research synthesis, journey maps, software concepts and/or strategic design work.
- Familiarity with tools such as Figma, FigJam, Miro, or PowerPoint, or exposure to enterprise technology or B2B services.
- Familiarity with AI tools such as Claude, Figma Make, Devin, Co-pilot.