Customer Support Executive
Shining Stars Institution & travels
Navi Mumbai, Mumbai (All Areas)0–5 yrs1h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 5 years
- Must know
- Customer serviceLead generation
- Work
- On-site in Navi Mumbai
- Pay
- ₹2–4 LPA
- Skill demand
- Customer service65%Lead generation6%of 104 similar fresher jobs posted in India this week
- Listed
- 27 Oct 2026 · still open
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Job Title: Customer Support Executive
Location: Navi Mumbai (Airoli)
Work Mode: Work from Office
Interview Mode: Virtual / Walk-in
About the Role
- Process: International Customer Support (Voice Only)
- Working Days: 5 days a week
- Week Offs: 2 rotational week offs
- Shifts: Comfortable working in rotational shifts, including night shifts.
Key Responsibilities
- Handle inbound and/or outbound customer calls for international customers.
- Resolve customer queries professionally and provide accurate information.
- Maintain high standards of customer service and customer satisfaction.
- Understand customer concerns and provide effective resolutions.
- Follow process guidelines, quality standards, and compliance requirements.
- Maintain accurate records of customer interactions.
- Meet performance, productivity, and quality targets.
Requirements & Tech Stack
- Excellent verbal communication skills in English.
Qualifications
- Graduates: Freshers can apply.
- Undergraduates: Minimum 6 months of experience in an International Voice Process is mandatory.
- Candidates should be comfortable working in rotational shifts, including night shifts.
- Prior experience must be specifically in an international voice process for undergraduate candidates.
Salary & Benefits
- Maximum Salary: Up to 40,000 CTC per month.
- Night shift allowance, as applicable.
- One-way cab facility available.
- Additional benefits as per company policy.
Contact
- Neha Saxena (HR Executive)
- 7651941988