Austin 11 (Slaughter/Menchaca) Front End

About the Role

As an H-E-B Checker, you will engage with customers, providing excellent service and embodying community spirit.

Key Responsibilities

• Provide superior customer service, exceeding customer expectations.
• Answer product-related questions and offer additional or alternative products and services.
• Process customer transactions for goods and services.
• Collect cash, check, or charge payments and make change.
• Use an electronic scanner to record prices.
• Weigh items, bag merchandise, and redeem food stamps and promotional coupons.
• Monitor and manage potential front-end shrink.
• Perform Customer Service Assistant duties frequently.

Requirements & Tech Stack

• Customer service experience
• Ability to work in a fast-paced environment while remaining focused on the customer.
• Courteous, energetic, and helpful attitude.
• Precision in scanning and keying; attention to detail.
• Ability to get along with others.

Qualifications

• Successfully complete Checker training.
• Successfully complete Alcohol Seller's training.

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, performing detailed and precise tasks.
• Work with customers, staying attentive to their needs.
• Constantly stand, reach at waist, perform fine motor movements.
• Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch.
• Occasionally be exposed to cold, hot, loud noise, and wet conditions.
• Demonstrate the ability to lift 35 lbs, and manage in excess of 35 lbs.
• Partners are responsible for lifting within their safe limits; seek assistance or break down heavy items if needed.