Outreach Associate

About the Role

The Outreach Associate is a full-time, on-site role based in Atlanta, GA, focused on engaging residential and commercial customers to increase awareness and participation in UES energy efficiency and clean energy programs.

Key Responsibilities

• Conduct community outreach activities.
• Support events.
• Give presentations.
• Respond to customer inquiries about program offerings and benefits.
• Build relationships with local organizations.
• Gather feedback from customers.
• Collaborate with internal teams to improve outreach strategies and materials.
• Maintain accurate records of outreach activities.
• Track participation metrics.
• Report on progress to program managers.

Requirements & Tech Stack

• Ability to work on-site in Atlanta, GA.
• Ability to travel locally for events.
• Ability to occasionally work evenings or weekends as needed.
• Proficiency with basic office software (e.g., email, spreadsheets, presentation tools).

Qualifications

• Strong Interpersonal Skills and Customer Service abilities.
• Effective Communication and Presentations skills.
• Community Outreach experience.
• Familiarity with energy efficiency, clean energy technologies, or utility programs is beneficial.
• Strong organizational skills and attention to detail.
• Prior experience in outreach, public engagement, or a related customer-facing role is preferred.
• Experience with manufactured housing, affordable housing, or utility and energy efficiency programs.
• Experience working toward volume or enrollment KPIs.
• Spanish language skills are great to have.

Benefits

• Health, dental, and vision insurance
• Life insurance
• Paid time off