Young Apprentice

About the Role

Citi is looking for Apprentices to join its various divisions. The Apprenticeship Program is a 12-month opportunity in India, designed to help build a broad skill set and accelerate career growth by gaining exposure to numerous day-to-day activities. The program begins with an induction covering an overview of Citi, technology training, and an introduction to Citi's divisions. Apprentices will gain hands-on work experience with deliverables and are expected to add value to their teams.

Program Details

• Duration: 12 months
• Start Date: December/January
• Location: Gurugram
• Focus Areas: Banking, Markets, Services, Wealth, Operations, Technology, Internal Audit, HR, Risk and Control.

Role: Business Analytics & Information Management Analyst – C00

About AIM: Analytics and Information Management (AIM) is a global community driving data-driven transformation across Citi to create actionable intelligence.

Responsibilities

• Solve real business problems through strategic decisioning, analytical problem solving, and visualization and dashboarding.
• Technical Expertise: Data visualization, cleaning, dashboarding, and process automation.
• Analyze external and internal customer data using Hive, Python, Excel, etc., to identify opportunities across the bank customer lifecycle.
• Analytic Project Execution: Own and deliver multiple and complex analytic projects, understanding business context and implementing solutions to create economic value.
• Domain Expert: Develop expertise in a sub-field and a holistic view of other business lines to create better solutions. Key fields include new customer acquisition, existing customer management, customer retention, campaign effectiveness, product development, pricing, payment optimization, and digital journey.
• Communication Skills: Translate and articulate technical thoughts and ideas to a larger audience, including influencing peers and senior management.
• Good process/project management skills.
• Contribute to organizational initiatives in areas including competency development, training, and organizational building activities.

Requirements & Tech Stack

• Analytical Skills:
• Data analysis & Data Quality.
• Proficient in formulating analytical methodology, identifying inconsistencies, anomalies & patterns with data.
• Generate actionable Business Insights.
• Develop automated techniques to remove redundancies.
• Good understanding of ML techniques.
• Industry know-how on latest & best analytical techniques (Preferred).
• Tools and Platforms:
• Proficiency in Python, SAS, SQL, Teradata.
• Proficient in MS Excel, PowerPoint, and VBA.
• Preferred: SAS on Mainframe.
• Preferred: Big Data/Hadoop environment and coding in Python.
• Preferred: Development of Tableau Dashboard.
• Domain Skills:
• Good understanding of Banking domain (Cards, Deposit, Loans, Wealth management, & Insurance etc.).
• Good understanding of Audit Framework.
• Good understanding of Data quality framework.
• (Preferred) Knowledge of Finance Regulations, Understanding of Audit Process.

Qualifications

• Bachelor’s or Master’s degree in any discipline with a graduation date between December 2022 and June 2026.
• Less than 12 months of prior work experience.
• No ESIC/EFP account.
• Master’s degree in information technology / information systems / computer applications / Data Science / Business Analytics / MCA in Information Technology / Information Systems / Computer Applications is specific to the Business Analytics & Information Management Analyst role.
• Good communication skills (both verbal and written) and ability to work with cross-functional partners and team members.
• Adept at managing and manipulating data using Python, Hive/SQL.
• Prior experience in Data Analytics / Statistical Analysis is a plus.
• Possesses resiliency to work in a challenging and changing, high-volume environment.
• Ability to think globally, creatively, and innovatively.
• Strong analytical and problem-solving skills.
• Advanced MS Word, Access, Excel, and PowerPoint skills.
• Enthusiasm to learn about the wide range of roles within assigned business/function.
• Ability to work independently and in a team environment.
• Ability to relocate domestically.

Note: Candidates shortlisted will have to register themselves as an apprentice via the government apprentice portal.