Telesales Associate
Tutopia Learning App
Kolkata, West Bengal, India0–2 yrs4h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years · Diploma
- Must know
- SalesCustomer serviceCRM
- Work
- On-site in Kolkata
- Pay
- Not stated by the employer.
- Skill demand
- Sales89%CRM13%Customer service11%of 150 similar fresher jobs posted in India this week
- Listed
- 1 Nov 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
The Telesales Associate will work full-time on-site at the Kolkata office, engaging with prospective learners and their guardians over phone calls.
Key Responsibilities
- Explaining Tutopia’s learning solutions.
- Answering queries.
- Providing clear information about features, pricing, and benefits.
- Following up on leads.
- Maintaining call records.
- Meeting individual and team sales targets.
- Collaborating with the sales and customer support teams to improve conversion rates.
- Gathering feedback from callers.
- Supporting overall enrollment growth.
Requirements & Tech Stack
- Strong communication and interpersonal skills:
- Clear spoken English and Bengali.
- Active listening.
- Confident telephone etiquette.
- Sales and negotiation skills:
- Lead handling.
- Objection management.
- Persuasion.
- Target-oriented selling.
- Customer service skills:
- Problem-solving.
- Patience.
- Empathy.
- Ability to build trust with students and guardians.
- Basic computer and CRM skills:
- Data entry.
- Familiarity with office applications.
- Comfort using sales or call-tracking software.
Qualifications
- Prior telesales or inside sales experience (preferably in edtech or education).
- Knowledge of the West Bengal school curriculum.
- A minimum of a high school diploma or equivalent.
- Ability to work flexible hours when required.