Associate Instructional Designer

About The Team

Team directly supports the Associate Learning & Development team at SSC-M. Providing content development support and maintenance of courseware as required. Working in partnership with the SSC-M team.

Job Summary

The primary purpose of this role is to collaborate with instructional designers and learning peers to develop learning solutions tied to business strategies that meet or exceed organizational objectives. This includes responsibility to understand and take forward the identified design approach to development and execution phase. This role is critical to Lowe's because it ensures Lowe's associates are equipped with the confidence and competence to serve Lowe's customers.

Key Responsibilities

• Develops instructional training delivery methods (i.e., in-person, online, self-service) and mediums such as audio-visual materials, production videos, instructor guides, and curriculum.
• Collaborates with the team and key stakeholders and works through the development phase.
• Ensures adult learning principles and a systematic instructional design process are applied to create learning content that best fits the needs of the learner (includes online, classroom, virtual instructor-led training and blended learning content).
• Develops exercises, tutorials, job aids, assessments, and other methods of learning including social or connected learning strategies.
• Advises on technological learning solutions and methodologies to enhance the efficiency and effectiveness of learning programs.
• Uses instructional design methodology to design and develop blended learning solutions.
• Creates modes of assessment, such as tests or quizzes, to measure the effectiveness of training solutions.
• Identifies risks and brings it to the attention of the Manager.

Requirements & Tech Stack

• Instructional Design (developing training materials and content, online/e-learning modules, instructor-led materials, job aids, online tutorials, multimedia products (video, graphic, audio) and other training assets).
• Adobe Creative Cloud
• Articulate 360 Studio/Rise
• Workday Learning

Preferred

• Experience with video production/editing
• Axonify

Qualifications

• Graduation completed.
• A degree in HR/Learning would be preferable.
• Certifications in Instructional design would be an added advantage.

Skills & Attributes

• Overall L&D experience of 6 months - 2 years, out of which at least 6 months in an instructional design role developing various product types like e-learning, ILT, job aids, and videos.
• Exceptional analytical and cross-functional skills.
• Strong interpersonal and communication skills.
• Ability to bring innovative Learning & Development ideas and proposals to the team that can improve associate career development.
• Self-starter, ability to learn fast and contribute.
• Ability to build strong organizational knowledge and understanding of the current gaps within capability development.
• Passion for product training, leadership, and helping associates develop to their fullest potential.
• Team-oriented, engaging, and energetic.
• Shares Lowe's values and works in accordance with those values.