Area Manager

About the Role

Operations roles at Amazon put you at the center of how things move from a click to a doorstep. You'll help design, improve, and run systems that connect people, products, and places, at scale. You'll take ownership early, work closely with teams to solve real-world challenges, and see the direct results of your decisions as they reach customers every day. Here, the impact of what you build isn't abstract, it's visible, immediate, and meaningful - keeping one of the world's most complex operations moving forward. This is where your journey takes shape through action, responsibility, and the opportunity to grow in many directions.

This is not a corporate, remote or office-based position. This is a full-time, early career position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings.

Amazon is seeking customer focused individuals to lead a team of hourly employees across our Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.

Key Responsibilities

• Support, mentor, and motivate 50-100 direct report Amazon Associates.
• Work independently and operate in an autonomous environment.
• Stand/walk during shifts lasting up to 12 hours.
• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. Most shifts follow a fixed 4-day work week with 3 days off.
• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.
• Work in an environment where the noise level varies.
• Lift up to 49 pounds and frequently push, pull, squat, bend and reach.
• Climb and descend stairs (when applicable).

A Day in the Life

• Start of Shift: Set the tone by getting a handoff from the outgoing manager, leading a team huddle to align on goals, safety priorities, and key focus areas, and confirming your team is in place and ready to go.
• Middle of Shift: Lead from the floor by regularly walking the floor to stay connected to your team, spot issues early, and keep things running smoothly. Drive results across safety, quality, and productivity, balancing all three in real time. Adjust staffing and resources as volume and priorities shift. Coach and develop your team members, respond to challenges, and partner with support teams to remove roadblocks. Keep peers and leadership informed on shift progress and flag risks.
• End of Shift: Close strong with a final walkthrough to ensure your area is clean, organized, and set up for the next team's success. Review your shift's performance data and capture what went well and what to improve. Hand off to the incoming manager with a clear picture of priorities, open items, and next steps. Wrap up any remaining administrative tasks.

Requirements & Tech Stack

• Operations network environment
• Warehouse environment
• Truck deliveries
• Pallet jacks
• PIT equipment

Qualifications

• Currently has, or is in the process of obtaining a bachelor’s or master’s degree. (You must have all degree requirements met before your first day).
• Strong communication skills, both verbal and written.
• Excellent customer service and interpersonal skills.
• Preferred: Currently enrolled in a Bachelor's program for Supply Chain, Business/Management, Engineering or another related field.

Note: This posting encompasses all openings in Michigan. Site placement is matched by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.