Analyst, Portfolio Reconciliation

About Archway Group

Archway Group is a leading wealth-tech platform serving family offices, investment advisors, and ultra-high-net-worth families. Their platform combines powerful software with managed services to help clients navigate the complexity of partnership accounting, investment reporting, bill pay, and operational workflows.

About The Role

Archway Group is seeking new members for their Portfolio Reconciliation team. The primary goal is to ensure client retention by completing the reconciliation of transactions against custodial statements of record for accounts containing financial securities. As an operations analyst, you will complete daily and monthly client account reconciliation services across custodial and alternative investment accounts using proprietary software technology.

Key Responsibilities

• Work closely with the Implementation and Global Access teams to understand the client’s portfolio and fund structure, and to ensure all required deliverables are complete.
• Perform various types of reconciliations to ensure data accuracy and meet client service expectations.
• Troubleshoot complex exceptions.
• Complete new account setup and rebuild.
• Provide data management for alternative assets.
• Review client reporting to validate accuracy.
• Collect and maintain security pricing details in various formats from third-party vendors and broker quotes.
• Manage the documentation of processes and procedures relating to individual client needs.
• Communicate with appropriate internal teams or client teams to resolve open issues and questions.
• Reach out to internal technology support and vendor support when necessary to resolve production issues or system support queries.

Requirements & Tech Stack

• Intermediate skills in Microsoft Excel.
• A fundamental understanding of accounting principles and investment terminology.
• Self-motivation, organization, and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality.
• Strong written and verbal communication skills for client support via email and/or phone calls.
• Strong customer service skills for daily communication with clients and other service providers.

Education

• Bachelor’s degree in:
• Accounting, Finance, Economics, Mathematics, or equivalent work experience.
• Internship experience preferred.

Work Environment & Schedule

• Hybrid work policy, with 3 days in-office per week.
• Work onsite Tuesdays, Wednesdays, and one additional flexible day each week.
• Remaining two days available for remote work, subject to business needs and management approval.
• This position operates in a corporate office environment.
• Prolonged periods of desk-based work.
• Regular use of standard office technology (computer, phone, video conferencing).
• Ability to communicate clearly in person, by phone, and on video.
• Occasionally lift and/or move up to 20 pounds.
• Consistent adherence to the in-office schedule is required to support collaboration and operational effectiveness.
• Remote work must meet Archway standards for productivity, availability, and data security.