Personal Banker Idaho Falls, ID, Rigby ID

About the Role

Wells Fargo is seeking an Associate Personal Banker (SAFE) to join our National Branch. This frontline role focuses on building customer relationships by supporting everyday banking needs through in-branch interactions, scheduled conversations, and proactive outreach. The role involves understanding customer goals and connecting them with appropriate banking products, services, and digital tools. Key activities include supporting account openings, service requests, and credit applications, and collaborating with branch teammates to deliver a high-quality customer experience. Success is driven by strong relationship building, sound judgment, and the ability to balance service with growth. This position provides a foundation for long-term career growth and mobility, supported by Wells Fargo's training and coaching.

Key Responsibilities

• Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement.
• Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions.
• Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals.
• Support everyday banking needs, including new account openings, service requests, and credit applications.
• Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards.
• Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience.
• Deliver accurate, compliant service while exercising sound judgment within defined risk controls.
• Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists.

Requirements & Tech Stack

• 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education.
• Ability to work a schedule that includes Saturdays.
• SAFE registration is required at the time of employment. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies.
• A credit report may be reviewed (credit score not included) and additional ongoing screening may apply.
• This position is not eligible for Visa sponsorship.

Desired Qualifications

• Prior experience in financial services or a highly regulated, customer-facing role.
• Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
• Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities.
• Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems and guide customers.
• Ability to identify customer needs and connect them to appropriate solutions, including referrals.
• Proven ability to collaborate with teammates and partners.
• Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns.

Job Posting Locations

• 127 N State St Rigby, ID 83442
• 576 E. 17th St Idaho Falls, ID 83404
• 1798 S. 25th E Road Idaho Falls, ID 83402