Learning & Development Coordinator

About the Role

The Learning & Development Coordinator is an entry-level, developmental position responsible for supporting the development, coordination, delivery, and continuous improvement of Million Air's employee training and development programs. This role focuses on creating engaging learning experiences, enhancing existing training materials, coordinating training activities, and supporting employees and leaders throughout their development journey.

Key Responsibilities

Training Development

• Create and update training presentations, videos, online training, guides, job aids, quizzes, and other learning materials or digital learning content.
• Help develop new training programs based on organizational needs.
• Improve existing training to make it more engaging and effective.
• Work with subject matter experts to ensure training content is accurate.
• Maintain organized training materials and resources.

Employee Development

• Support employee development and career-growth programs.
• Help create learning paths and development opportunities.
• Assist with onboarding and new-hire development programs.
• Support leadership, customer service, safety, compliance, and operational training.

Training Coordination

• Coordinate training schedules, participants, instructors, and materials.
• Track required and recurring training.
• Maintain accurate training records.
• Assist with training sessions and learning events.
• Communicate training information to employees and managers.

Training Improvement

• Gather feedback from employees and managers about training.
• Identify opportunities to improve training programs.
• Help measure training effectiveness.
• Keep training materials current and relevant.
• Research new training methods, tools, and technology.

Learning Technology

• Support the use of the company's learning and training systems.
• Create digital learning materials using tools such as PowerPoint, Canva, Vyond, Microsoft Forms, or similar platforms.
• Assist with online courses, assessments, surveys, and training resources.

Team & Employee Support

• Provide professional support to employees and managers regarding training and development.
• Work collaboratively with Talent, HR, and operational teams.
• Communicate effectively with employees at all levels of the organization.

Requirements & Tech Stack

Competencies

• Ability to learn instructional design and training principles.
• Ability to create engaging presentations and training materials.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Ability to present information and attention to detail.
• Ability to manage multiple projects and deadlines.
• Attention to detail.

Qualifications

• High school diploma or equivalent.
• Strong written and verbal communication skills.
• Strong organizational skills.
• Basic proficiency with Microsoft Office.

Preferred Qualifications

• Associate or bachelor's degree in Human Resources, Organizational Development, Education, Instructional Design, Business, Communications, or related field.
• 0-2 years of experience in training, L&D, HR, education, or related field.
• Experience creating presentations, videos, e-learning, or other training content.
• Experience with Canva, Vyond, Articulate, LMS platforms, or similar tools.
• Aviation, hospitality, customer service, or operations experience.

Additional Eligibility Qualifications

• Ability to pass background check.
• Ability to pass a drug screen.
• Valid driver's license with acceptable driving record.

Position Details

• Position Type: Full-time, Non-Exempt.
• Hours: May require evenings, weekends, holidays, and on-call availability. Ability to work flexible and extended hours.
• Travel: Occasional travel may be required.
• Reporting Relationship: Reports to the Chief Operating Officer.
• Work Environment: Primarily office and training environment with occasional work in Million Air FBO locations, hangars, operational areas, and other training environments.
• Physical Demands: Ability to work at a computer for extended periods, frequent use of computer, telephone, and video-conferencing equipment, ability to occasionally lift and carry up to 25 pounds, ability to move throughout training and operational environments.