Application Tech Support Practitioner Copy 02
Accenture services Pvt Ltd
Gurugram, Haryana, IndiaFresher3h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers · Bachelor's degree
- Must know
- Help deskTroubleshootingCustomer service
- Work
- On-site in Gurugram
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting58%Help desk34%Customer service24%of 99 similar fresher jobs posted in India this week
- Listed
- 27 Oct 2026 · still open
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About the Role
Join us in creating a vibrant environment where you can build knowledge and support others. You will participate in problem-solving discussions that foster collaboration and innovation. Your enthusiasm for Service Desk Management will shine as you engage with various challenges and opportunities. We are excited to see how your contributions will make a difference in our organization!
Key Responsibilities
- Assist in ensuring production systems are available and operating effectively.
- Drive incident and outage resolution while maintaining clear communication.
- Facilitate the restoration of services to the production environment.
- Establish and maintain disaster recovery procedures.
- Support data retention practices to ensure compliance and efficiency.
Requirements & Tech Stack
- Beginner proficiency in Service Desk Management.
- Beginner proficiency in Service Desk Voice Support.
- Bachelor's Degree in relevant field of studies.
Qualifications
- Beginner proficiency in Service Desk Management.
- Beginner proficiency in Service Desk Voice Support.
- Beginner proficiency in Technical Troubleshooting.
- Intermediate proficiency in Customer Service.
- Intermediate proficiency in Problem Solving.
- Beginner proficiency in Time Management.
- Advanced proficiency in Communication Skills.
- It is advantageous to have prior experience in relevant related skills.