Marketing Assistant

About the Role

This is an entry-level, full-time, customer-facing role focused on face-to-face marketing campaigns. The primary responsibilities include customer acquisition and sales, representing partner brands by engaging directly with customers and creating positive brand experiences.

Key Responsibilities

• Deliver face-to-face customer acquisition by engaging with prospective customers at promotional events and campaign locations.
• Drive sales by understanding customer needs, presenting products and services confidently, and converting conversations into successful customer acquisitions.
• Build strong customer relationships through professional, engaging, and informative interactions.
• Represent partner brands with professionalism while maintaining high standards of customer service.
• Communicate product features, benefits, and promotional offers clearly and accurately.
• Work towards individual customer acquisition and sales objectives while maintaining a customer-first approach.
• Accurately complete customer registrations and campaign documentation where required.
• Support event presentation and ensure every customer interaction reflects the values of the brands represented.

Requirements & Tech Stack

Comprehensive training is provided, therefore previous experience in retail, hospitality, customer service, events, promotions, or client-facing sales is beneficial but not essential.

• Excellent communication and interpersonal skills.
• Confidence interacting with customers in a face-to-face environment.
• A genuine interest in customer acquisition, sales, and sales & marketing.
• Strong customer service and relationship-building skills.
• A proactive attitude with the motivation to achieve performance goals.
• Professional presentation and a positive approach to customer interactions.
• The ability to thrive in a fast-paced, event-based environment.

Training & Development

Receive structured training and ongoing coaching designed to build confidence and develop practical commercial skills, including:

• Face-to-face customer acquisition techniques.
• Sales & marketing campaign delivery.
• Customer communication and relationship management.
• Sales techniques and customer engagement.
• Brand representation and professional presentation.
• Performance development and leadership fundamentals.