Associate Travel Consultant

About the Role

The Associate Travel Consultant is a full-time, on-site role based at NIBM, Pune City. This role involves assisting guests and corporate clients with domestic and international travel planning.

Key Responsibilities

• Recommending itineraries, destinations, and accommodations aligned with client preferences and budgets.
• Coordinating travel arrangements such as flights, hotel bookings, transfers, and related services.
• Ensuring accurate and timely reservations in the system.
• Responding to inquiries and providing clear travel information.
• Managing modifications or cancellations.
• Maintaining up-to-date records.
• Collaborating with hotels, airlines, and other partners to secure competitive rates.
• Resolving travel-related issues.
• Delivering a consistently high level of customer service.

Requirements & Tech Stack

• Travel Consulting and Travel Management skills.
• Travel Arrangements and Reservations skills.
• Strong Customer Service skills.
• Basic knowledge of travel booking tools or reservation systems.
• Proficiency in MS Office or similar applications.
• Strong interpersonal and verbal communication skills.
• Ability to work effectively in a fast-paced, client-facing environment.
• Ability to work on-site in Pune City.
• Ability to manage multiple tasks.
• Ability to maintain a high degree of reliability and integrity.

Qualifications

• Prior experience in travel, hospitality, or reservations is an advantage.
• A diploma or degree in Hospitality, Travel, or a related field is preferred.