Strategic Operations Intern, Masters Degree)
ServiceNow
Posted 13 Nov 2026, 23:06 ET
This job at a glance
- Who can apply
- New grads and up to 3 years · Master's degree
- Must know
- Help deskOperationsBudgetingSalesMarketingExcel
- Work
- On-site in Santa Clara · internship
- Pay
- Not stated by the employer.
- Skill demand
- Operations91%Budgeting36%Sales19%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 13, 2026 · still open
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About the Role
ServiceNow is seeking Masters interns for its Strategic Operations Group for Summer 2027. The internship offers 12-week opportunities to learn, grow, and contribute to high-impact strategies supporting company growth and scale. Interns will work cross-functionally with senior leaders on projects impacting top-line growth, internal operations, and strategic initiatives. This is an opportunity to gain experience in strategy, planning, and operations at a high-growth enterprise software company.
Key Responsibilities
- Strategic initiatives (scoping, framing, executing)
- Business planning and operations
- Budgeting and long-term financial planning/forecasting
- Design and drive strategic programs
- Customer and partner engagements
- Help develop strategic market/product line business plans and marketing programs to support sales
- Structure complex problems, develop hypotheses, conduct analyses, and suggest recommendations through a data-driven process
- Collect and analyze large datasets and summarize insights
- Develop compelling recommendations, communicated in high-quality output
- Support teams to identify opportunities, unlock productivity, and accelerate execution
- Analyze market data to identify trends/opportunities, develop strategic direction, and create compelling market analysis presentations
Requirements & Tech Stack
- Excel (modeling, analysis)
- PowerPoint presentation
Qualifications
- Currently enrolled in an accredited university as a full-time student pursuing a Masters degree, returning for a final term or year following the summer internship.
- Degree focus in Business, Corporate Strategy, Business Development, Finance, or related field.
- Graduating May 2028 or later.
- Able to commit to a 12-week internship in Summer 2027 (May-August, or June-September).
- 0-3 years of relevant work experience.
- Prior work experience within Consulting, Investment Banking, Corporate Strategy, Business Development / M&A, and Finance is preferred.
- Expertise and/or strong interest in the enterprise software / SaaS industry is a plus.
- Strong prioritization skills.
- Exceptional problem-solving and analytical skills.
- Proven process of data-validated, hypothesis-driven, experiment-tested decisions.
- Experience driving (and solving) complex high-profile programs.
- Experience presenting complex information to a variety of audiences.
- Experience with business operations.
- Top-notch written and oral communication skills.