Associate Operation Analyst
PInterview- Management Consultant Coaching
This job at a glance
- Who can apply
- Freshers and up to 2 years · Bachelor's degree
- Must know
- Business analysisStakeholder managementAccountingExcelCustomer serviceOperations
- Work
- On-site in Delhi
- Pay
- Not stated by the employer.
- Skill demand
- Stakeholder management42%Excel38%Business analysis24%Accounting24%of 99 similar fresher jobs posted in India this week
- Listed
- 2 Nov 2026 · still open
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About the Role
The Associate Operation Analyst is a full-time, remote role responsible for supporting the smooth operation of PInterview’s online mock interview and coaching services. This role involves coordinating session schedules, monitoring platform usage, and ensuring that users and coaches have accurate information and a seamless experience. The Associate Operation Analyst tracks key operational and financial metrics, compiles reports, and identifies process improvements to enhance efficiency and user satisfaction. The role works closely with cross-functional stakeholders to support data-driven decisions and contribute to the continuous improvement of PInterview’s services.
Key Responsibilities
- Coordinating session schedules.
- Monitoring platform usage.
- Ensuring users and coaches have accurate information and a seamless experience.
- Tracking key operational and financial metrics.
- Compiling reports.
- Identifying process improvements to enhance efficiency and user satisfaction.
- Managing customer inquiries.
- Resolving operational issues.
- Collaborating with finance or accounting teams on billing-related matters.
- Maintaining organized records and documentation.
- Supporting data-driven decisions.
Requirements & Tech Stack
- Proficiency with spreadsheets, online collaboration tools, and data management systems.
Qualifications
- Strong analytical skills, including the ability to interpret data, generate reports, and support operational decision-making.
- Effective communication skills for interacting with users, coaches, and internal teams in a clear, professional manner.
- Foundational knowledge of finance to assist with tracking revenues, costs, and basic financial performance indicators.
- Basic accounting skills to support accurate invoicing, reconciliation, and record-keeping.
- Customer service skills to provide timely, empathetic, and solution-oriented support to platform users.
- Ability to work independently in a remote environment, manage time effectively, and prioritize multiple tasks.
- Bachelor’s degree in Business, Finance, Economics, Operations Management, or a related field, or equivalent practical experience.
- Previous experience in operations, consulting support, or online service platforms is beneficial.