IT-Services
October Capital
Houston, TXFresher3h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- Troubleshooting
- Work
- On-site in Houston
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting80%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 9, 2026 · still open
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About the Role
In the IT Services role, you will be responsible for the daily operation and support of October Capital's IT infrastructure. This position is full-time, on-site, and located in Houston, TX.
Key Responsibilities
- Processing support requests.
- Analyzing and resolving technical issues.
- Managing hardware and software systems.
- Assisting employees with IT-related questions.
- Collaborating closely with internal teams to ensure stable, secure, and efficient IT services.
- Contributing to the continuous improvement of processes and service quality.
Requirements & Tech Stack
- IT Fundamentals and Infrastructure: Solid knowledge in information technology with practical experience in common operating systems, networks, and IT security fundamentals.
- Technical Support & Troubleshooting: Strong skills in technical support and troubleshooting to systematically analyze and resolve hardware and software problems.
- IT Service Management: Experience with IT service management processes (e.g., according to ITIL) and in documenting incidents, changes, and solutions.
- Customer and User Orientation: High service orientation and confident communication skills when dealing with internal users and external partners.
Qualifications
- Completed vocational training or a degree in IT, or comparable professional experience.
- Good English language skills.
- Structured way of working.
- Team player.
- Willingness for continuous learning in new technologies.