Convenience Store Clerk

About the Role

Convenience store clerks are responsible for accurately and efficiently checking out customer purchases while providing a positive customer service experience.

Key Responsibilities

• Greet customers and provide customer service.
• Turn gasoline pumps on or off, once customers have paid.
• Scan items for purchase at registers.
• Operate a cash register and make correct change.
• Perform general cleaning duties around the store.
• Refill food and drink appliances such as coffeemakers.
• Keep work area free from safety hazards and report any hazards found.
• Stocking and merchandising duties such as filling shelves, building displays, or putting up signs.
• Perform security functions such as watching for possible shoplifting or reporting drivers who pump gas and leave without paying.
• Verify the age of the customer and refuse to sell goods if they are underage, when selling lottery, alcohol, or tobacco products.
• Maintain knowledge of all policies and procedures for proper checkout of customers.
• Discreetly notify managers of items needing attention.
• Deal with multiple customers professionally.

Secondary Responsibilities

• Comply with all company policies and procedures.
• Present a favorable impression in dress, personal hygiene, and business attitude.
• Notify management of associate theft, customer shoplifting, unauthorized markdowns, or property defacement.
• Other duties assigned by management.

Qualifications & Skills

• High School diploma or equivalent experience.
• Demonstrate basic math skills to give change or count down till.
• Strong interpersonal/customer service skills.