Call Center Customer Service Representative
Veolia | North America
This job at a glance
- Who can apply
- New grads and up to 1 year · Diploma
- Must know
- Customer serviceOperationsLead generationAuditing
- Work
- On-site in Teaneck
- Pay
- Not stated by the employer.
- Skill demand
- Customer service97%Operations18%Lead generation8%Auditing1%of 146 similar entry-level jobs posted in the US this week
- Listed
- Nov 4, 2026 · still open
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About the Role
Performs assigned tasks within established procedures in various phases of the Customer Service Operations.
Key Responsibilities
- Utilizes multi-screen monitors in the daily processing of customer inquiries.
- Responds to customer inquiries.
- Receives inbound calls, makes outbound calls, and handles other communication methods (company websites, chats, email) regarding customer billing and other issues.
- Prepares necessary source documents and updates systems to effect changes to customer accounts, amending or adjusting consumption and revenue.
- Records and processes meter readings supplied by customers.
- Maintains professional interactions with internal and external customers and/or departments.
- Operates company systems, devices, and software applications.
- Performs other similar or less skilled work, as assigned.
- Assists employees of a higher classification, as assigned.
Requirements & Tech Stack
- Call center environment experience required.
- Ability to sit for extended periods of time.
- Ability to lift up to 30 pounds.
Qualifications
- High School Diploma/GED is required.
- Ability to multitask.
- Good verbal and written communication skills.
- Oral and written communication skills, as well as auditory acuity.
- Strong problem-solving skills and ability to independently follow through on tasks and projects.
- Must pass entry level test.
Pay Rate: $27.00 per hour.
Benefits include: paid time off policies; health, dental, vision, and life insurance; retirement plans, savings accounts; tuition reimbursement; paid volunteering.