Core Infrastructure Engineer 2

Key Responsibilities

• System Design & Architecture

• Assist in the implementation of components of distributed systems that support horizontal and vertical scaling.

• Optimize code segments and/or systems for large-scale data processing.

• Implement scalability requirements for assigned components.

• Learn about the use of data plane platforms for large-scale data retrieval, storage, and processing.

• Execute performance and load testing.

• Collaborate to build fault-tolerant components capable of withstanding in-service updates by learning about redundancy, replication, and automatic failover.

• Learn about recovery oriented computing principles and assist in applying them to component designs.

• Configure and test retry mechanisms, circuit breakers, and timeouts.

• Implement testing and alarming configurations to detect issues/failures.

• Support efforts to recover from failures by drafting and executing runbooks and operational procedures.

• Help build dashboards, telemetry systems, and alerting mechanisms.

• Implement functional requirements and testing for assigned features within an existing system.

• Implement test scenarios (e.g., fault-injection, brown-out) to evaluate system correctness.

• Help implement basic data replication and synchronization techniques.

• Operational Troubleshooting & Incident Management

• Assist in diagnosing and debugging issues in system components.

• Follow protocols to prevent interruptions, ensuring no maintenance windows are required.

• Run basic automation scripts and tooling to troubleshoot operational issues.

• Participate in operational support rotations, assisting in incident responses and root cause investigations (RCAs).

• Compliance & Security

• Assist in implementing basic security measures, including encryption and access controls.

• Assist in the execution of remediation plans to address identified security gaps.

• Support the creation and updating of documentation to ensure compliance with relevant industry standards and regulations.

• Automation & Change Management

• Assist in maintaining basic automation scripts and tools (e.g., Infrastructure as Code (IaC)).

• Adhere to change management plans for patching, updating, and rolling back applications.

• Core Responsibilities

• Track timelines with minimal supervision.

• Prioritize and adjust work as resources or timelines change.

• Collaborate within the team to understand expectations and achieve shared objectives.

• Leverage a foundational understanding of business, stakeholder, and/or customer needs to build partnerships.

• Actively listen and ask questions to enhance collaboration.

• Build a basic understanding of business, stakeholder, and/or customer needs.

• Identify and address issues, escalating problems to senior staff as needed.

• Compile and review data and/or information from multiple sources to troubleshoot errors.

• Seek opportunities to gain knowledge and learn new skills and/or tools.

• Utilize feedback and training to improve skills.

• Participate in a culture of continuous learning and knowledge sharing.

• Implement updates to processes, protocols, and workflows to increase efficiency and effectiveness.

• Contribute to ideation for future process improvements.

Qualifications

• Career Level - IC2