Customer Support Executive, WFO/ WFH / Hybrid
TechGlora Integrated IT Services
Chennai, Tamil Nadu, IndiaFresher3h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · Any graduate
- Must know
- Customer serviceMicrosoft Office
- Work
- Remote
- Pay
- Not stated by the employer.
- Skill demand
- Customer service50%Microsoft Office8%of 101 similar fresher jobs posted in India this week
- Listed
- 9 Nov 2026 · still open
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Customer Support Executive – International Chat Process (Non-Voice)
Key Responsibilities
- Handle customer queries through live chat and email.
- Provide timely and accurate resolutions to customer concerns.
- Understand customer requirements and offer appropriate solutions.
- Maintain professional communication and ensure customer satisfaction.
- Follow process guidelines, quality standards, and response-time targets.
- Escalate complex issues to the appropriate teams whenever required.
- Maintain accurate records of customer interactions.
Requirements & Tech Stack
- Excellent written English communication skills.
- Good typing speed with accuracy.
- Strong problem-solving and customer-handling abilities.
- Basic computer knowledge and familiarity with MS Office.
- Ability to multitask and manage multiple chat conversations.
- Positive attitude, patience, and willingness to learn.
Qualifications
- Freshers and experienced candidates can apply.
- Any Graduate / Undergraduate (as per process eligibility).
- Candidates comfortable working in rotational shifts.
- Must be willing to work in an international customer support environment.
Position: Customer Support Executive
Process: International Chat Support (Non-Voice)
Work Mode: Work from Office / Hybrid / Remote
Shift: Rotational / International Shifts
Employment Type: Full-Time
Rotational Week Off